 |
|
20190118 Due to a transcription error of the expiration date the encryption certificates of the following server have expired: www.iom.cnr.it webmail.iom.cnr.it webmail.nffa.eu smtp.iom.cnr.it imap.iom.cnr.it smtp.nffa.eu imap.nffa.eu facility.iom.cnr.it ssl.iom.cnr.it Some services were therefore unavailable for some hours. The services are now available again with a temporary certificate until the permanent certificates are approved. 20180925 From 3:05pm to 4:45pm the mail system was unreachable for the HQ users due to an error in the authentication database. After the recovery of the database from a previous backup things went back to normal. Unfortunately during the outage the recipients were unknown to the system and the senders have received a delivery report about their message not being delivered. 20180528 Due to urgent hardware maintenance on the main firewall of the Basovizza HQ of the Institute today there will be no connection to the Internet between 2pm and 3pm 20180523 Internet connectivity disruptions at the CNR-IOM Basovizza HQ With the support of GARR, and upon their request, on May 23rd from 10 to 11 am, a new configuration on boundary network devices will be deployed. Possible disruptions to Internet connectivity may happen. 20170913 Email and authentication server down The mail and authentication server went down yesterday at 10.45PM due to some problems with the main board. We had a replacement part in house and today we managed to replace it with the help of Matteo and Stefano. The system is now operational again. In the next days there could be some further downtimes to allow us to investigate the reason for a persistent sound alert. You will be alerted in advance. To bypass the communications troubles we had I have created a Telegram channel on which the alerts will be broadcast. Please join it. https://t.me/joinchat/AAAAAESEF3CZuQr5zShXag 20170416-19 Network outage EVENTS
CRITICAL POINTS
ACTIONS
20160305 Due to the massive upgrades the operation took longer. The services should be now available again. There are still some issues with the FTP server which is very slow. In the near future there will again be some minor interruptions on some services. 20160301 On Saturday, March 5th from 8am to 4pm CET the operating system of the core servers will be upgraded. The following services will not be available:
20160226 The Kyocera printer is available again 20160225 09:56 The VPN service is now available, the operation was completed successfully. 20160224 Tomorrow from 8:00 to 15:00 CET there will be some interruptions in the VPN service due to the upgrade of the underlying operating system. 20160223 The Kyocera printer is out of order. It should be repaired in 2-3 days. 20151119 The Kyocera printer is available again 20151116 The Kyocera printer is out of order. Updated Windows 7 drivers for the Sharp printer are available 20150701 The Sieve vacation script was updated with a smarter one. 20130328 Some hardware maintenance will be performed on the data rack for 1.5h starting at 1pm. Unfortunately this means that the following services could be unavailable:
20130318 The facility reservation at facility.tasc.infm.it will be unavailable on Monday 18th March 2013 from 8am to 10am due to a system upgrade. 09:30 the reservation system is now available at http://facility.iom.cnr.it 20130123 Today the digital certificates for the imap, smtp and ssl services have been updated. If your software requires that you accept the security ecception please check that the certificates are those listed below. ssl.iom.cnr.it SHA1 Fingerprint=E7:7F:60:70:BC:2B:05:E1:22:39:61:CB:CD:8F:7F:96:56:F1:A9:25 [imap|smtp].iom.cnr.it SHA1 Fingerprint=86:2D:3F:D8:EA:57:6C:F8:11:C0:7C:EA:ED:BE:5C:D8:0A:1B:FF:0A With the new certificate the Google Mail issues should be resolved. 20120711 The configuration changes have been successfully applied and the Internet connection has been established at 10:30am. 20120710 Due to an important change of the configuration of the data network hardware of the IOM Institute HQ, TOMORROW Wednesday July 11th 2012 from 10:00am to 11:00am the connectivity to and from the Internet network will be interrupted. The interruption could be longer if further problems arise. 20120524 In the MM building there is a new Kyocera photocopier/printer/network scanner available. You are kindly asked to follow the instructions to avoid the unneeded printing of colour pages. 20120424 The users of the CNR-IOM domain have a new service. An encrypted VPN connection is available. With the VPN connection you will be able to connect to the services (also the subscribed pubblications) of the CNR-IOM network from the remote. Furthermore the VPN will allow you to skip the captive portal authentication of the CNR-IOM wireless network and add a cryptographic layer to you communication improving security. The users that are interested should request the activation by sending an email to vpn AT the iom.cnr domain. A prerequisite is an account on the iom.cnr.it domain. 20120327 the migration to the new domain iom.cnr.it is finishing. On the Email Client Configuration page there are some additional info regarding the client configuration. Your account should be always accessible at http://webmail.iom.cnr.it 20120320 in the next few days the old email addresses will be moved over to the new domain iom.cnr.it. I will contact you personally to migrate you email account. The old address on the tasc.infm.it domain will still be enabled and the emails will be forwarded to the new account. 20110420 Thursday, May 5th a new router will be installed at Sincrotrone on which also our link to the Internet is connected. From 9am to 12am there will be no Internet connectivity to and from the Institute Headquarters, obviously the Internet based services will not be available - among them: the web services, the mailing lists, the email, etc. The above mentioned services will still be available on the local network. The emails sent during the planned outage will be delivered in a few hours following the normalisation of the connection. 20110224 Tomorrow February the 25th between 8am and 8.30am there will be a short interruption in the connection to the GARR network due to a scheduled technical intervention on the router of the campus 20110207 From today the Elettra service sincro-share is available also from the MM building. To access it form a Windows machine you just have to open the Explorer and type "\\sincro-share.elettra.trieste.it" in the address field More on http://www.elettra.trieste.it/IT/index.php?n=Main.FileService 20101228 The switch upgrade has been successfully finished. The machines that were running during the reconfiguration could have to be restarted. 20101228 The network infrastructure will be upgraded. The data network service will be unavailable the whole day, starting at 8am. The configuration of the new network could cause the interruption to last also on the following day December 29th. 20100920 The installation of the security patches was successfully finished at 9.17am. 20100919 Tomorrow September 20th the main server will not be available from 8am to 9am to allow the installation of some security patches. 20100914 The duplexing unit on the Sharp printer has been repaired. 20100914 We are waiting for the duplexer unit of the Sharp AR-M236 to be replaced in the afternoon. In the meantime you are asked to print you documents with duplex DISABLED to avoid paper jams 20100825 The installation of the security patches was successful 20100824 Tomorrow August 25th the main server will not be available from 8am to 9am to allow the installation of some security patches. 20100705 The migration to the new optical fiber was successful. 20100705 There will be a short interruption (max. 10 minutes) of the connection to the GARR network to allow the migration to the new optical fiber. 20100526 The services are running again from 8:25am. 20100525 Tomorrow May 26th the main server will be rebooted at 8am to allow the installation of some security patches. 20100510 The delivery was blocked due to a malfunction of the antivirus/antispam scan system. The issues have been resolved today with an upgrade. The mail queue is being processed right now. In presumably half an hour the situations should be back to normal. 20100507 There's a problem on the mail server that accepts incoming mail from external addresses. This situation could continue for the entire weekend. 20100419 The main server was shut down from 2pm to 2.15pm to allow the installation of some security patches. 20100401 The webmail located at https://webmail.tasc.infm.it has been updated to the last available version 20100301 The installation of the security patches was successful and finished at 9.15am. 20100301 The main server will be shut down from 8am to 9am to allow the installation of some security patches. 20091002 There are some issues with the Internet connectivity. The causes are being investigated. 20090904 The user available disk space quota on the mail server has been extended to 1.5Gb. 20090812 all the services located on usersold.tasc.infm.it have been moved.
20090730 the webmail interface located at http://usersold.tasc.infm.it will be retired on August 14th 2009 because of instability and problems with the application security. The webmail interface to be used from now on is located at https://webmail.tasc.infm.it. 20090622 1730 the connection is now restored. The email messages should be delivered in the next minutes. 20090622 1130 The new optic fibre segment is being laid down right now. The disconnection should happen in the next hour and should be restored hopefully around 4pm. Services NOT AVAILABLE from the INSIDE of the MM building: - Internet access - incoming and outgoing email (the local domain tasc.infm.it will work) - ftpuser service to the outside from the OUTSIDE of the MM building: - web pages for TASC, Users, NFFA, etc. - email management - mailing list management - email incoming to the TASC server The email sent to the TASC domain during the outage will be stored on a server I have set up at Elettra with the help of the local IT staff. This will allow a quicker delivery of the emails when the connection will be again available 20090618 0900 Reminder for programmed power lines interruption: today, June 18, Privileged line, starting at 9 a.m. 20090617 0900 Reminder for programmed power lines interruption, tomorrow, June 17th, (Normal line), and June 18th, (Privileged line). 20090605 1705 The migration is finished. There could be still some problems from the remote locations because of the slowness in the propagation of the new DNS informations. The working webmail interfaces are: https://users.tasc.infm.it https://webmail.tasc.infm.it 20090605 1550 There are some issues with the mailing lists webpages. Everything else seems to work 20090605 The hardware troubles on Server forced me to migrate the services to a virtual machine. There will be some issues with the certificates, just accept them. If the webmail at https://users.tasc.infm.it will not be accessible there are 2 alternatives: http://hlin.tasc.infm.it/egroupware https://webmail.tasc.infm.it (the new interface we are testing) If you use an email client (Thunderbird, Outlook, etc) please check that the incoming mail server is set as mail.tasc.infm.it and the outgoing as smtp.tasc.infm.it Some more informations are available at http://it.tasc.infm.it The services will be migrated during the day. There will be a notice when the migration is complete. 20090429 Some beta testing has been done on the email client configuration 20090304 The Information Technology pages are started |